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Warranty |
Diamond Certification Guarantee
This pan is coated with Swiss Diamond by means of a sophisticated production process.
We hereby certify that the hand composite of Swiss Diamond contains genuine diamond crystals.
The unique diamond reinforced material is characterized by durability, hardness and superior non-stick properties.
We guarantee perfect performance by this pan, which has been carefully crafted with the highest quality materials. It was warranted to be free of defects in materials and workmanship. If properly maintained and cleaned, in accordance with our use and care instructions, the pan will continue to provide you with unsurpassed non-stick performance and easy clean convenience.
Sincerely,
S. Hort
Inventor of Swiss Diamond
Dear Customer,
You are the proud owner of heavy duty, professional quality, precision cast aluminum cookware hand crafted in Switzerland.
SWISS DIAMOND cookware feature a revolutionary new non-stick incorporating diamond crystals – the hardest material known to man – to form a virtually indestructible non-stick cooking surface that will not crack, blister or peel. So durable its metal utensil safe. If properly maintained and cleaned, the non-stick properties will give you a lifetime of unsurpassed non-stick performance and easy clean convenience. Designed for healthier cooking, your SWISS DIAMOND cookware allows you to use little or no oil!
Best of all, the diamond crystals in your SWISS DIAMOND cookware produces the highest degree of thermal conductivity. Nothing conducts heat more efficiently or quickly than diamonds, thus ensuring the best possible heat transfer without hot spots…no matter what you are cooking.
The heat distribution flows evenly across the bottom of the cast aluminum pan and up the sides so that a consistent temperature surrounds the food and helps prevent burning. The perfectly flat extra thick base will never warp, and is ideal for use on the new ceramic, gas or electric cook tops.
Stay-cool handles are ergonomically designed for comfort and balance. Your SWISS DIAMOND cookware is oven safe up to 500 degrees Fahrenheit. The vented, heat tempered glass covers offer see-through convenience to prevent boil-overs or over cooking.
We are so sure your SWISS DIAMOND cookware will stand the test of time we offer a limited lifetime warranty. Always be sure to follow the use and care instructions detailed below.
Before First Use: Before using for the first time, wash cookware thoroughly with hot soapy water. Rinse and towel dry. Season the non-stick surface by lightly applying cooking oil to the surface with a paper towel.
Use Low To Medium Heat: High heat is never required because of the high thermal conductivity of SWISS DIAMOND. Start with “medium” heat and reduce to “low” heat if required. Always place your pan on the center of the heating surface.
Preheating: When recipes recommend pre-heating, place the pan on “medium” heat for 2 to 3 minutes before adding food. In order to test if the pan is hot enough, simply sprinkle a few drops of water on the surface. If the water sizzles or beads, the pan is ready. If the water evaporates instantly, turn the heat down and remove the pan as it is too hot. Never pre-heat an empty pan too long. Caution: overheating can damage the cooking surface.
Oven Use: SWISS DIAMOND cookware is oven safe up to 500 degrees Fahrenheit. The handles will get hot under these conditions – always use pot holders when removing pans from the oven.
Cleaning: We recommend cleaning in hot, sudsy water. Do not use abrasive detergents, oven cleaners or scouring pads which may affect the quality of the non-stick surface. The outside can be cleaned with warm, soapy water.
Although your cookware may be cleaned in the dishwasher, we strongly recommend washing by hand as the harsh, caustic dishwasher cleaners may reduce the non-stick performance over time.
To maintain the attractive appearance and cooking efficiency of your cookware, it is important that it be thoroughly cleaned after each use. If not properly maintained, a thin layer of food particles or grease may become carbonized when reheated and cause food to stick.
Your SWISS DIAMOND cookware is metal utensil safe. Chopping or cutting food in the pan should be avoided. Do not use an electric beater in the pan. When storing your cookware, if the pans are nested one on top of the other we recommend placing a paper towel between each pan. If need be, the handles may be tightened with a screw driver.
LIMITED LIFETIME WARRANTY
SWISS DIAMOND warrants to the original owner of the cookware that it is free of defects in materials and workmanship for the life of the product. The SWISS DIAMOND non-stick surface is guaranteed not to crack, blister or peel. If properly prepared, maintained and cleaned, the efficiency of the non-stick will give you a lifetime of unsurpassed non-stick performance.
SWISS DIAMOND will repair or replace, at SWISS DIAMOND’s discretion, any item found to be defective. Should the defective item no longer be available, for whatever reason, an item of similar function and value will be substituted. This warranty is expressly not a money-back guarantee. If your SWISS DIAMOND is found to be defective in materials or workmanship, please call the following toll free number for instructions: in the U.S.A.: Global Marketing Corp. 1-800-969-2518 (Monday – Friday 9:00am to 5:00pm EST).
In the event the cookware needs to be returned for repair or replacement, it must be mailed back prepaid. This warranty does not cover damage or destruction caused my misuse, abuse, accident, overheating, alterations or commercial use. This warranty does not cover stains, discoloration, scratch marks or dents. This warranty does not apply if the Care and Maintenance instructions published in our literature have not been followed. Incidental or consequential damages are expressly excluded by this warranty.
This warrant does not cover glass lids or handles. Replacements may be ordered by calling toll free 1-800-969-2518.